Privacy Policy
Effective Date: February 1, 2025

Resilient Roots Counseling (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://resilientrootsclinic.com/) and use our counseling services.

1. Information We Collect
We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, and other contact details when you fill out forms or schedule appointments.

• Health Information: Any health-related details you voluntarily provide in communication with us.

• Billing Information: Payment details for processing transactions.

• Technical Information: IP address, browser type, device information, and other data collected through cookies and analytics tools.

2. How We Use Your Information
We use the collected information for the following purposes:

• To provide counseling services and communicate with you.

• To process payments for services rendered.

• To improve our website functionality and user experience.

• To comply with legal and regulatory obligations.

• To ensure the security of our website and prevent fraudulent activities.

3. Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties except in the following cases:

• With your consent.

• With service providers assisting us in operating our website and services (e.g., payment processors, scheduling platforms, IT support).

• To comply with legal obligations, court orders, or protect the rights and safety of our clients and staff.

• If required by law for public health or law enforcement purposes.

4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices
You have rights regarding your personal information, including:

• Accessing and requesting a copy of your personal data.

• Correcting or updating inaccurate or incomplete information.

• Requesting deletion of your data, subject to legal obligations.

• Opting out of marketing communications.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Resilient Roots Clinic
1111 East Draper Pkwy, Suite 103, Draper UT, 84020